Standard shipping is $10.00 CAD per order.

Yes, a signature is required upon pick up of the shipment, indicating that the package is received in acceptable condition.

No, the purchaser must be present in-branch at the time of pick-up. Valid government issued photo identification and Order Number are required.

Most orders take 3-8 business days to reach their final destination but may be affected by factors such as delivery location and weather conditions impacting the delivery service.

For pickup of precious metals in-branch, you must provide government issued photo identification that is original, current, and valid. The name on the ID must match the information on your order. Valid identification includes:

• Driver's License (Canada or USA only)

• Passport (Canada or International)

• NEXUS Card

• Secure Certificate of Indian Status (Canada)

• Military Identification Card (Canada)

• Permanent Resident Card (Canada)

• Canadian Government Issued ID Card (Federal, Provincial, Territorial)

• Canadian Citizenship or Naturalization Card/Certificate

• Provincial Health Card: in the case of a Canadian Health card, provincial legislation shall allow its use.

Your order will be held in branch for 15 calendar days. You will be contacted at the phone number you provided once your order has arrived at your selected branch and is ready for pick-up. Valid government issued photo identification and Order Number are required at the time of pick-up. If you do not pick up the order within 15 calendar days after the day on which the branch contacts you to notify you of the order arrival, the contents of the package will be bought back by TD at our then-current rates. You will be responsible for paying the return delivery fee of $10.00 CAD. TD will calculate the buy back price, will subtract the delivery fee, and the difference will be credited to the payment card you used to make the purchase.